Privacy policy

Introduction

Welcome to JeongSun. We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jeongsun.com and purchase our products, including Gaming Headsets, Smart Watches, Keyboards, Mice, Game Controllers, and related Accessories. Please read this policy carefully. By using our site, you consent to the practices described herein.

Information We Collect

We collect information that you provide directly to us and information automatically collected during your visit.

Information You Provide:

Contact and Identity Data: Such as your name, shipping/billing address, and email address when you make a purchase or contact us.
Transaction and Payment Data: Details of products you purchase and payment information. Note: we do not store full credit card numbers; payments are processed by secure third-party payment gateways.
Communication Data: Correspondence with us via email.

Automatically Collected Information:

Device and Usage Data: Information about your device (e.g., IP address, browser type) and how you interact with our website (e.g., pages viewed, time spent).
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the collected information for legitimate business purposes, including:

To process and fulfill your orders, including shipping and customer support.
To communicate with you about your order, respond to inquiries, and provide customer service via [email protected].
To improve, personalize, and optimize our website, products, and services.
To prevent fraud, enhance security, and comply with legal obligations.
To send you promotional communications about products and offers, where you have consented. You may opt-out at any time.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

Service Providers: With trusted third parties who perform services on our behalf (e.g., payment processing, order fulfillment, shipping, analytics). These partners are contractually obligated to protect your data.
Legal Compliance: If required by law, regulation, or legal process.
Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws and that your data receives adequate protection through mechanisms like Standard Contractual Clauses.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and secure network architectures. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting purposes).

Your Rights

Depending on your location, you may have certain rights regarding your personal data, which may include:

The right to access, correct, or delete your personal data.
The right to restrict or object to our processing of your data.
The right to data portability.
The right to withdraw consent for marketing communications.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with an updated effective date. We encourage you to review this page regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]