Contact us

Welcome to JeongSun! We are your premier online destination for high-performance gaming and tech gear. Whether you have questions about our products, need assistance with an order, or wish to provide feedback, our dedicated support team is here to help. Please find the most effective ways to reach us below.

Customer Support

For order inquiries, product information, shipping questions, or any other assistance, our customer support team is ready to assist you. We strive to respond to all inquiries promptly.

Support Email: [email protected]

Please include your order number (if applicable) in your email to help us serve you faster.

Our Headquarters

JeongSun Inc.
123 Tech Plaza Drive
Suite 450
San Francisco, CA 94107
United States

Please note: This is our corporate office address. For returns or exchanges, please refer to the instructions provided in our Shipping & Returns Policy.

Before You Contact Us

You might find an immediate answer to your question in our help pages:

What to Expect

We typically respond to email inquiries within 24-48 hours during our standard business hours, Monday through Friday, 9:00 AM to 5:00 PM PST. Responses may be delayed on weekends and public holidays. Thank you for your patience and for choosing JeongSun for your gaming headsets, smart watches, keyboards, and other essential tech accessories.

Gaming Headsets
Smart Watches
Keyboards
Mice
Game Controllers
Accessories